Privacy Policy
Protecting your data is our priority
The website www.goai.ro respects the privacy of its visitors and is committed to protecting all personal information collected during interaction with our platform.
This policy explains how we collect, use, store and protect personal data, in accordance with Regulation (EU) 2016/679 on data protection (GDPR).
What types of data do we collect?
We collect personal data only when voluntarily provided through contact forms, newsletter subscriptions or other direct interactions. This data may include:
- First and last name
- Email address
- Phone number
- Company-related information (for B2B requests)
- Messages sent through contact forms
- IP address, browser type and other technical data automatically collected for analytical purposes
Purpose of data processing
The collected data is used strictly for the following purposes:
- Responding to requests submitted through forms
- Providing contracted services
- Sending offers, information or relevant updates
- Improving user experience on the website
- Compliance with legal and fiscal obligations
Legal basis for processing
We process personal data based on the following legal grounds:
- Explicit consent of the user
- Performance of a contract or pre-contractual request
- Compliance with legal obligations
- Legitimate interest of the operator (for security, analysis, optimization purposes)
Data storage and security
Your data is stored on secure servers and accessible only to authorized personnel within the GOAI team. We implement technical and organizational measures to protect information against unauthorized access, loss, destruction or alteration.
Storage duration
Data is kept only for the period necessary to achieve the aforementioned purposes or according to legal obligations. After this period, data is securely deleted or anonymized.
Rights of data subjects
In accordance with GDPR, you have the following rights:
- Right of access to your personal data
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object
- Right to lodge a complaint with the supervisory authority ANSPDCP
Sharing data with third parties
GOAI does not sell, rent or disclose your personal data to third parties without consent, except in cases where this is required by law or necessary for fulfilling contracted services (e.g.: payment processors, email marketing providers, web analytics platforms).
External links
The website may contain links to other websites. GOAI is not responsible for the content, policies or privacy practices of these external websites.
Policy updates
The privacy policy may be updated periodically. Any changes will be published on this page and will take effect from the moment of display.
Contact
For questions or requests related to personal data, you can contact us at:
- Email: contact@goai.ro
- Phone: 0754 308 781